The staff was incredible, helpful, and friendly. The hotel had a great location, close to the beach and mall. The rooms were clean and spacious. The staff spoke English, which was a plus. The hotel had a cozy cafe in the lobby. The area felt safe and well-illuminated. The junior suite had a nice fridge.

Nothing I didn't like to be fair.

We loved the location of the hotel. It was in a nice area of the city and it was easy for us to walk around and explore this city. The hotel is surrounded by illuminated streets that made us feel safe. The staff members were amazing and friendly throughout our stay. They provided us with great customer service and were able to communicate with us in English. We also liked the fact that the hotel was small and there was a café on site. The rooms were spacious and comfortable for a short stay like ours.

N/A

The customer service was amazing! The staff was attentive, spoke English, and was willing to assist me with anything I needed. The hotel is located in a key location, which made it easy to access all of the attractions I wanted to see. , the rooms were clean and cozy, which made for a comfortable stay.

The breakfast was not up to par. The limited selection of food made it difficult to find something I could eat, and the noise from the corridors made it difficult to sleep.

If you're looking for a friendly and cozy stay, this hotel has got you covered. The staff is welcoming and helpful, with many fluent in English to assist international travelers. The hotel's location is central, making it easy to walk to nearby attractions and feel safe even at night. The bright rooms are clean, spacious, and equipped with a fridge. Though the hotel's breakfast is basic, you have many other dining options around the area.

The soundproofing of this hotel could improve. A few guests have complained about being disturbed by noise from neighboring rooms or the corridors.

The hotel had a great location, it was close to everything. We could walk to the beach and the mall. the staff was super friendly and helpful. They spoke English, which was a relief since my Spanish is not great. the room was clean and comfortable. It was great to have a fridge in the room to keep our drinks cold.

The selection was limited, and there was a lot of food waste. They called us very late at night to ask about our breakfast order, which was annoying.

I recently stayed at a hotel in Viña and had an amazing experience. The staff was incredibly friendly and helpful, especially considering my limited Spanish. The hotel had a cozy lobby cafe, which was perfect for my 3-day stay. The location was excellent, with easy access to the beach and shopping mall. Despite being a small hotel, I always felt safe. I highly recommend this place.